Help & Privacy

Delete your LearnCastAI account — safely and permanently

Ready to close your LearnCastAI account? We make it easy — and are transparent about what happens to your data. The deletion is immediate and irreversible, so it's important to know the process before clicking the button.

You'll find the delete function in your profile under "Account → Delete account". An active subscription must be cancelled first — we explain every step.

GDPR-compliant · Immediate deletion · Invoices archived by law

What you need to know before deleting

These three points cause the most support questions.

Everything is deleted immediately

When you click "Delete account", all your podcasts, audiobooks, flashcards, tutor chats, uploads and quiz results are removed irreversibly.

Download anything you want to keep beforehand — there is no way to restore anything after deletion.

Cancel active subscription first

An active subscription blocks deletion. You must first cancel your subscription under /subscription before you can delete your account.

After cancelling, you can either use the remaining paid period or delete right away — your choice.

Invoices remain stored

Your account data is deleted, but invoices already issued are archived by law for 10 years (German Commercial Code, HGB).

The invoices are pseudonymised and no longer linked to your profile. Identification in daily operations is not possible.

Step-by-step guide

Delete your account safely in 3 steps

Please follow the steps in this order — especially step 1 matters if you have an active subscription.

1

Cancel subscription (if active)

Open /subscription and click "Cancel subscription". Your access remains until the end of the billing cycle.

Without an active subscription you can skip this step and go directly to step 2.

Tip: You'll receive an email confirmation after cancelling.
2

Open profile and confirm

Go to Profile → Account → Delete account. You'll be asked for your password — a security check against accidental deletion.

Afterwards you'll see a final warning listing exactly what will be deleted. Read it carefully before confirming.

Note: After final confirmation there is no way to restore.
3

Receive confirmation

Your account and all associated content are deleted immediately. You receive an email confirmation as proof.

Within 30 days we also remove your data from backups and all connected systems (GDPR Art. 17).

Important: Future sign-ups with the same email are possible any time — as a new account.

What happens during deletion — fully transparent

We follow GDPR strictly and show you exactly what happens to your data.

Immediate deletion

Upon confirmation, all active data is removed from our production database without delay.

Password confirmation

To prevent accidental or unauthorised deletion, we require your password as a final security step.

All content gone

Podcasts, audiobooks, flashcards, tutor chats, uploads and quiz results — all deleted. No restoration possible.

Invoices: 10 years HGB

Issued invoices remain stored pseudonymised — required by law, with no link to your profile.

Backups: 30 days

Removal from all backups and subsidiary systems happens within 30 days at the latest — per GDPR Art. 17.

Support for questions

Our team helps you if anything is unclear — even if you just want to know which data we store.

Delete your LearnCastAI account — GDPR-compliant in under two minutes

Your LearnCastAI account belongs to you. If you no longer want to use it, you can delete it yourself at any time — no questions asked. You'll find the function in your profile under "Account → Delete account". To prevent misuse or accidental deletion, you confirm the action with your password. After that, your account is irreversibly removed — including all podcasts, audiobooks, flashcards, tutor chats, uploads and quiz results you created. We don't archive your content; what is gone is gone.

What to check before deletion

If you have an active subscription, you must first cancel it under /subscription. An active subscription blocks account deletion so that no paid access disappears by mistake. After cancelling, you can either use the remaining paid period or delete your account right away. Also important: all your content disappears with the account. If you want to keep podcasts, audiobooks or summaries, download them beforehand. After confirmation there is no way back — we can't restore data technically either.

What happens to your data after deletion

We strictly follow GDPR: your personal data is removed from our production database immediately. Within 30 days it also disappears from all backups and connected third-party systems (mail service, Stripe reference, log data). One exception: invoices. Under German Commercial Code § 147 HGB, we are legally required to retain invoice documents for 10 years. These are pseudonymised after deletion — your email and name are replaced with an internal ID, making identification in daily operations impossible. If you need an explicit deletion certificate, send us a short email after deletion; we'll confirm in writing.

With LearnCastAI account deletion, you stay in control of your data at any time. If you later want to return, you can create a new account with the same email — without your old content, of course. If you have questions, our support team is there for you.

Frequently asked questions about account deletion

In your profile under "Account → Delete account". The function is only visible when logged in and requires your password as a security check.
Your profile, all podcasts, audiobooks, flashcards, tutor chats, uploads, quiz results and all activity data. Deletion is immediate and irreversible.
An active subscription must be cancelled BEFORE account deletion — under /subscription. Otherwise the running subscription blocks the deletion process.
No. After confirmation there is no restoration — not even via support. Save everything you want to keep beforehand.
Yes. Under German Commercial Code § 147 HGB we are legally required to retain invoices for 10 years. They are, however, pseudonymised — with no active link to your deleted account.
Yes. Your data is removed from the production system immediately and from all backups and third-party systems within 30 days — in line with GDPR Art. 17 (right to erasure).
You can simply cancel your subscription and keep using the free tier. Your content stays, but you no longer pay. Only delete if you want to end access entirely.
Contact support@learncastai.com. Describe the error — we'll check what's causing it and help you delete manually.
Help & Privacy

Ready? Your account awaits in your profile

Open your profile, double-check what you want to keep, and delete your account with a single click.

Important: Cancel any active subscription first. Our support is here for questions.

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